Privacy Policy
Last updated: July 2026
1. Introduction
Componentia ("we", "us", "our") operates a precision manufacturing sourcing platform that connects European businesses with verified manufacturing networks. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you submit part specifications, receive quotations, and track orders through our platform. By using Componentia, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly: your name, company name, email address, delivery country, and preferred currency. When you submit an inquiry, we collect part specifications including part name, material, quantity, tolerance, manufacturing process, and any uploaded CAD or PDF files. We also collect technical data such as IP address, browser type, and usage patterns through cookies and similar technologies.
3. How We Use Your Information
We use your information to process and route your inquiries to our verified supplier network, generate quotations, manage production and quality checks, coordinate delivery, provide real-time status updates, and communicate with you about your orders. We may also use your data to improve our services, prevent fraud, and comply with legal obligations.
4. Information Sharing
We share your part specifications and delivery details with verified suppliers in our network solely for the purpose of fulfilling your inquiry. We do not sell your personal data. We may share information with logistics partners for delivery, and with legal authorities where required by law. All suppliers are bound by confidentiality obligations.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. Uploaded files are stored securely and access is restricted to authorised personnel and the assigned supplier. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to remember your language preference, maintain your session, and analyse platform usage. When you first visit our platform, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies. Essential cookies are required for the platform to function and cannot be disabled. You may withdraw your consent to non-essential cookies at any time by clearing your browser storage or contacting us at support@componentia.com.
7. Your Rights
Under applicable data protection laws (including UK GDPR and EU GDPR), you have the right to access, correct, or delete your personal data, restrict or object to processing, and request data portability. To exercise these rights, contact us at support@componentia.com.
8. International Transfers
As our supplier network operates across Europe and Asia, your information may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers are protected by appropriate safeguards, including standard contractual clauses and supplier confidentiality agreements.
9. Data Retention
We retain your personal data and inquiry records for the duration necessary to fulfil your orders and for a reasonable period thereafter for legal, tax, and accounting purposes, typically up to seven years.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at support@componentia.com. Our Data Protection Officer will respond to your request within 30 days.